State Farm® Insurance Agent Mitchell Smith

"Had a great conversation with Chris! He took the time to explain what each coverage does so I felt assured I was covered."

"Mitchell smith State Farm provides solid coverage and Mariel provided me with great customer service. The sign-up process was easy, and their team is helpful and professional. Rates are fair, though the app could be more user-friendly. Overall, a dependable option."

"Wow! Thank you Laura for all of your help over the last couple of days! You have made understanding homeowners insurance for the first time such an enjoyable experience!"

"Insurance can be overwhelming; however, Laura was patient and thorough! She answered all of my questions and was super helpful."

"I am so very grateful for Mitchell and everyone I have had the pleasure of dealing with in this office. My questions were handled quickly and with care. In a world full of call center insurance places, I feel like I get good old fashion customer service here."

"They truly care about making sure me and my family are protected. Explained everything step by step and made the headache of shopping for insurance super easy. 10/10 service !!"

"Incredibly knowledgeable and took the time to answer questions so I understood everything about my policies."

"This is a great agency with an awesome sales and service team that cares for it’s customers. With Mitchell Smith State Farm you’re more than just another sale. They genuinely care that you are properly protected for your insurance needs!"

"Extremely professional, educational and worthwhile. I now understand how my family is protected. We get life insurance, and our supplemental health insurance here."

"I had surgery over a month ago before surgery I called and emailed Statefarm to see what I can do with my Health benefits... I was 1st send the incorrect paperwork, this info wasn't told to me till the day before surgery.. I had little to no time to resubmit paperwork I had to wait till 5 days after surgery to submit the correct forms there was a suggestion to submit and itemized receipt but I was told it wasn't mandatory if I didn't have one 14 days past refiling my claim I was asked for an itemized receipt as if it was required now I have contacted billing and signed paperwork allowing statefarm to retrieve what is needed It has now been past 30 days no benefits have been rendered and now there is little to no reply from Statefarm I will be dropping my extra policies given they are not worth the headache to file and have left me in a bad financial situation were I may lose my home or worse June 27 Currently still nothing has come in for my claim benefit. As a customer I have been tossed around the office to people that don't know the whole situation. Creating the perception that I am just an unhappy customer. Lauren customer service is very Incompetent. Mitchell is the main person of the office.I haven't heard a single word from him on this situation. Outside of the automated responses that are given on Google."Sorry for your difficulties." The current agent that is now emailing me on Mitchell's offices behalf, has made it clear everything is my fault. And this agent was clearly kept on the dark about everything actually going on. I have done all the run around , before & after surgery. But, the incorrect info from Laura is on me. I was told I had missed calls. After I sent dates and times of when I can be reach , as statefarm requested to go over why I was dropping majority of my policies. But that's my fault thier office didn't confirm one of the dates I sent , and times, to maybe communicate better. I'm also told the claim I filed for will only pay 250$ for surgery my surgery was 37,000$ so.. ya 250$ sounds fair right? for having to remove a cancerous cells, very painfull healing process. Statefarm is not a "good neighbor" and I am not in "good hands" I hold no value as a human in this life or the next that's Statefarms Stand"

"I had surgery over a month ago before surgery I called and emailed Statefarm to see what I can do with my Health benefits... I was 1st send the incorrect paperwork, this info wasn't told to me till the day before surgery.. I had little to no time to resubmit paperwork I had to wait till 5 days after surgery to submit the correct forms there was a suggestion to submit and itemized receipt but I was told it wasn't mandatory if I didn't have one 14 days past refiling my claim I was asked for an itemized receipt as if it was required now I have contacted billing and signed paperwork allowing statefarm to retrieve what is needed It has now been past 30 days no benefits have been rendered and now there is little to no reply from Statefarm I will be dropping my extra policies given they are not worth the headache to file and have left me in a bad financial situation were I may lose my home or worse June 27 Currently still nothing has come in for my claim benefit. As a customer I have been tossed around the office to people that don't know the whole situation. Creating the perception that I am just an unhappy customer. Lauren customer service is very Incompetent. Mitchell is the main person of the office.I haven't heard a single word from him on this situation. Outside of the automated responses that are given on Google."Sorry for your difficulties." The current agent that is now emailing me on Mitchell's offices behalf, has made it clear everything is my fault. And this agent was clearly kept on the dark about everything actually going on. I have done all the run around , before & after surgery. But, the incorrect info from Laura is on me. I was told I had missed calls. After I sent dates and times of when I can be reach , as statefarm requested to go over why I was dropping majority of my policies. But that's my fault thier office didn't confirm one of the dates I sent , and times, to maybe communicate better. I'm also told the claim I filed for will only pay 250$ for surgery my surgery was 37,000$ so.. ya 250$ sounds fair right? for having to remove a cancerous cells, very painfull healing process. Statefarm is not a "good neighbor" and I am not in "good hands" I hold no value as a human in this life or the next that's Statefarms Stand"

"May 10th I had surgery in April it is now late June before surgery I called and emailed Statefarm to see what I can do with my Health benefits... I was 1st send the incorrect paperwork, this info wasn't told to me till the day before surgery.. I had little to no time to resubmit paperwork I had to wait till 5 days after surgery to submit the correct forms there was a suggestion to submit and itemized receipt but I was told it wasn't mandatory if I didn't have one 14 days past refiling my claim I was asked for an itemized receipt as if it was required now I have contacted billing and signed paperwork allowing statefarm to retrieve what is needed It has now been past 30 days no benefits have been rendered and now there is little to no reply from Statefarm I will be dropping my extra policies given they are not worth the headache to file and have left me in a bad financial situation were I may lose my home or worse June 27 Currently still nothing has come in for my claim benefit. As a customer I have been tossed around the office to people that don't know the whole situation. Creating the perception that I am just an unhappy customer. Lauren customer service is very Incompetent. Mitchell is the main person of the office.I haven't heard a single word from him on this situation. Outside of the automated responses that are given on Google."Sorry for your difficulties." The current agent that is now emailing me on Mitchell's offices behalf, has made it clear everything is my fault. And this agent was clearly kept on the dark about everything actually going on. I have done all the run around , before & after surgery. But, the incorrect info from Laura is on me. I was told I had missed calls. After I sent dates and times of when I can be reach , as statefarm requested to go over why I was dropping majority of my policies. But that's my fault thier office didn't confirm one of the dates I sent , and times, to maybe communicate better. I'm also told the claim I filed for will only pay 250$ for surgery my surgery was 37,000$ so.. ya 250$ sounds fair right? for having to remove a cancerous cells, very painfull healing process. Statefarm is not a "good neighbor" and I am not in "good hands" I hold no value as a human in this life or the next that's Statefarms Stand"

"Tyler Godwin and Grant Knight of State Farm are knowledgeable, patient, and truthful which is more than appreciated in the insurance market today. Tyler really helped me with identifying savings while providing the best protection options."

"Lora and Lori have giving me exceptional service."

"I worked with Mark on getting me enrolled and being a first time customer with State Farm with car insurance. He made everything smooth easy to understand and gave me great rates."

"I would like very much to give an Exemplar review for my new State Farm Insurance agent, Ms.Lori. She worked for me, a 67 year old Registered Nurrse to obtain and receive a new rate on my Car Insurance. I so appreciate her Professionalism and kindness not only a large reduction in my monthly rate but also better coverage! Thank you so much. I would recommend Stare Farrm to all Family and Friends. Grateful 🙏, Terri Walter RN-BC"

"Worked with Lori, great service and very responsive."

"Had the pleasure of working with Lori M. to assist my (19 y/o) daughter in securing insurance for her first solo car purchase. Lori was very responsive, very informative and flexible when we needed to switch information on the fly with the binder and insurance card. She worked to find my daughter amazing discounts and explained everything very simply for her to understand. I've been with the Mitchell Smith office for a bit now and at first I was resistant to the agents being so communicative as I was used to USAA and Progressive but have come to really enjoy every person I have spoken with and don't plan on ever going back to the call center insurance type company!"

"Best insurance around. Not just car insurance, everything else in life. A big plus is the price. Also very friendly and extremely helpful"

"Laura = 10/10 Very knowledgeable, always puts others first, and willing to go the extra mile!"

"Laura Connick is extremely knowledgeable and a wonderful asset to this agency!"

"Marquis was wonderful! He was very kind and curteous. He did all he could to get me the best rate possible."

"Topher has been extremely helpful with helping us to find ways to lower our teenage son’s auto insurance premium. He’s always looking for new programs or opportunities for us to get best rates and coverage for our policies. Highly recommended 10 out of 10."

"Helped me through the entire process and took the time to explain things I had questions about. You can tell they care about their customers."

"Everything was quick, clear and inexpensive. Thank you!"