State Farm® Insurance Agent Mitchell Smith
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
KJ
March 26, 2025
1
out of
5
rating by KJ
"It was not a pleasure working with Marquis. Lied to me about the underwriting, then weeks later, had another rep call me to cancel my insurance."
We responded:
"Keith, thank you for the wonderful review. We appreciate you and the opportunity to help you with your insurance needs. Thank you for being a part of our State Farm family!"
Evan Godfrey
March 21, 2025
5
out of
5
rating by Evan Godfrey
"Let me paint a picture for, been going back and forth for weeks trying to move into a place of my dreams dealing with so much stress. I finally get everything ready to go and an hour before I sign the lease, I found out I need renters insurance. I picked up the phone and called my car insurance company (Mitchell Smith State Farm) and needed this handled IMMEDIATLEY!! When I tell you Laura Connick was so quick, reassuring, made me feel at ease. I have had nothing but the best experience with this office and today Laura just added to that experience of joy. Needless to say I'm going to karakoe tonight after signing my lease because she made it happen :)"
We responded:
"Evan, I'm so happy to hear that Laura was able to assist you swiftly and put your mind at ease during such a crucial moment. It's wonderful to know that our office has consistently provided you with great experiences. Enjoy your karaoke night and congratulations on your new place! If you ever need anything else, feel free to reach out."
Sabrina Hurston
March 19, 2025
5
out of
5
rating by Sabrina Hurston
"Laura was so polite and professional. Laura help me with my issue less in 1 minute.I really enjoyed my conversation with Laura."
We responded:
"Thank you, Sabrina, for sharing your experience! I'm happy to hear that Laura was able to assist you so efficiently and that you enjoyed your conversation with her. We're here to help, so feel free to reach out anytime you have questions or need assistance."
Cheryl Tubbs
March 11, 2025
5
out of
5
rating by Cheryl Tubbs
"Good Customer Service, Friendly and Informative..."
We responded:
"Thank you, Cheryl, for your wonderful feedback! I'm happy to know you found our customer service friendly and informative. If you have any questions or need further assistance, feel free to reach out. We're here to help!"
Ayanai Lucci
March 10, 2025
5
out of
5
rating by Ayanai Lucci
"Great communication, they help me out a lot on coverages and befits"
We responded:
"Thank you, Ayanai, for your wonderful feedback! I'm happy to know that our communication and assistance with your coverages and benefits have been helpful. If you have any more questions or need further assistance, feel free to reach out. We're here to help!"
Chris Freeman
March 6, 2025
5
out of
5
rating by Chris Freeman
"This is a honor to be with state farm Cameron was very helpful and he a good job on a quote for both of my car I was very pleased keep up the good work Cameron."
We responded:
"Hey Chris! Thanks a bunch for your awesome review! I'm so glad Cameron could help you with quotes for both of your autos. We'll definitely keep up the good work! If you need anything else, feel free to reach out anytime. - Mitchell Smith - State Farm Insurance Agent, Cumming, GA"
Kristina Strickland
March 6, 2025
5
out of
5
rating by Kristina Strickland
"I spoke with Laura yesterday regarding my policies. She was the best!!! Laura was the epitome of professional and friendly. She made my experience with State Farm easy and enjoyable. I hope to work with her more in the future. Thank you, Laura, for such exceptional service and support. It is much appreciated!!!!"
We responded:
"Thank you, Kristina, for sharing your experience! I'm delighted to know that Laura provided such exceptional service and made your interaction with us enjoyable. Your appreciation means a lot, and we're excited to continue assisting you with your insurance needs. If you have any questions or need further assistance, feel free to reach out anytime."
Eve Mohney
March 4, 2025
5
out of
5
rating by Eve Mohney
"We had the opportunity to work with Tiffany! She was very professional, efficient, and friendly. The process was seamless and she got us an excellent price point. Don’t know why we hadn’t made the switch sooner."
We responded:
"Thank you, Eve, for sharing your experience! I'm delighted to know that Tiffany provided you with professional and friendly service, making the process seamless. It's wonderful to hear you found an excellent price point with us. If you have any questions or need further assistance, feel free to reach out. We're here to help!"
William Bell
March 3, 2025
5
out of
5
rating by William Bell
"Mitchell Smith was great on helping me understand my policy thank you Mitchell keep up the good work"
We responded:
"Thank you, William! I'm happy to know that I could assist you in understanding your policy. Your encouragement means a lot, and I'll continue to strive for excellence. If you need further assistance, feel free to reach out anytime."
Roz Clopton
March 3, 2025
5
out of
5
rating by Roz Clopton
"My husband and I couldn’t be more pleased with the fact that we switched our auto and home insurance coverage to Mitchell Smith State Farm. In large part, our delight is in the way the amazing Miss Laura, who manages the office, works so quickly to address and resolve any situations that have rarely come up. Miss Laura is not only highly efficient but she knows the workings of the industry-inside out! She is at all times courteous, professional, thorough and just an all around joy to work with. I only wish ALL my business affairs could be handled in such a manner. Miss Laura, you rock!"
We responded:
"Thank you, Roz, for sharing your experience! I'm delighted to know that you and your husband are happy with the switch to our office for your insurance needs. Laura truly is a gem, and her dedication to providing efficient and courteous service is invaluable. We're here for any further assistance you might need!"
Jhostyn Jimenez
February 28, 2025
5
out of
5
rating by Jhostyn Jimenez
"Cam was super helpful throughout the entire process, making it quick & easy to get back into the door! Highly recommend doing business with him. 10/10!"
We responded:
"I'm glad to hear that Cam was able to assist you so effectively, Jhostyn! It's wonderful to know that the process was smooth and efficient for you. If you ever need further assistance or have any questions, feel free to reach out. We're here to help!"
Emma Hamilton
February 26, 2025
5
out of
5
rating by Emma Hamilton
"Tiffany was awesome! She answered all of my questions and helped me understand the often times very frustrating insurance process. She was kind and very patient with my questions. She also took the time to relate to me personally to make a connection easier for future questions/issues/etc. thank you Tiffany!"
We responded:
"Thank you, Emma, for sharing your experience! I'm glad to hear that Tiffany was able to assist you with patience and kindness. Her ability to connect personally and make the insurance process more understandable is truly valued. If you have any more questions or need further assistance, feel free to reach out to us anytime. We're here to help!"
Donna Pruett
February 24, 2025
5
out of
5
rating by Donna Pruett
"I spoke to Cam last year and the rate was higher than what I was paying. He reached out to me again and the rate was much better. Working with him to switch my homeowners and auto policy was easy peasy. He was extremely professional and answered all my. I’m glad I switched."
We responded:
"Thank you, Donna, for sharing your experience! I'm happy to hear that Cam was able to provide you with a better rate and make the switch so seamless. It's fantastic to know that his professionalism and thoroughness made the process easy for you. If you have any more questions or need assistance in the future, feel free to reach out. We're here to help!"
Barbara Helms
February 23, 2025
5
out of
5
rating by Barbara Helms
"We recently had the pleasure of working with Cameron. He was knowledgeable, thorough and had a great personality! He knew I was speaking with other companies and was patient and responsive each time I reached out with questions. His great attitude earned my business."
We responded:
"Thank you, Barbara, for sharing your experience! I'm delighted to hear that Cameron's knowledge and great personality made a positive impact. His patience and responsiveness are truly valued in our team. If you have any more questions or need assistance in the future, feel free to reach out. We're here to help!"
Heather Nicholson
February 21, 2025
5
out of
5
rating by Heather Nicholson
"Grant and Marquis have been extremely helpful with helping make sure I have the best coverage for my car,home and extra medical insurance. This is my second time working with State farm and I've never been disappointed. 😁"
We responded:
"Thank you, Heather! I'm so happy to hear that Grant and Marquis have been able to assist you with your coverage needs. It's wonderful to know that your experiences with us have been positive. If you ever have any questions or need further assistance, feel free to reach out. We're here to help!"
Jonathan Thiel
February 21, 2025
5
out of
5
rating by Jonathan Thiel
"I've been with Statefarm for a little over a month now and I've been so impressed with Jake, Tyler, and most recently Laura and others on the customer service team. Any time I have an issue arise or a question regarding my policy, they handle it immediately with courtesy, class, and professionalism. They also work with our budget and give us tips for saving money on our insurance policies. Thank you guys!"
We responded:
"Jonathan, we are grateful for your kind words and thrilled to hear about your positive experience with Jake. Providing excellent service and ensuring our customers feel comfortable and well-informed is our top priority, and it's heartening to know that Jake exceeded your expectations."
Shay lilly
February 19, 2025
5
out of
5
rating by Shay lilly
"Love his service he explained everything to me and was great at doing it thank you sir"
We responded:
"Thank you, Shay, for your kind words! I'm glad to hear that the explanations were clear and helpful. If you have any more questions or need assistance in the future, feel free to reach out."
K. B.
February 18, 2025
5
out of
5
rating by K. B.
"Very good! Excellent service. Friendly, knowledgeable, and always answer my questions. I highly recommend them to anyone looking for an insurance."
We responded:
"Thank you for your wonderful feedback! I'm happy to know that you find our service friendly and knowledgeable. It's great to hear that we could answer your questions effectively."
Sis
February 14, 2025
5
out of
5
rating by Sis
"Mitchell Smith's associate Cameron Daube made the transition so smooth. He was helpful and checked for every possible discount I could get. He looked into other products that state farm could cover outside of auto like life and renters etc. He was personable and there was never dead air. He informed of every step/email of the process and I am a very satisfied customer."
We responded:
"Thank you, Sis, for sharing your experience! I'm delighted to hear that Cameron made your transition seamless and explored all possible discounts for you. It's wonderful to know he kept you informed every step of the way. If you have any more questions or need further assistance, feel free to reach out. We're here to help!"
Yana Shneyder (soccer days)
February 12, 2025
5
out of
5
rating by Yana Shneyder (soccer days)
"Very helpful , prompt, invested in providing positive client experience."
We responded:
"Thank you, Yana, for your wonderful feedback! I'm glad to know that you found our service helpful and prompt. Our team is dedicated to ensuring a positive experience for everyone. If you have any questions or need further assistance, feel free to reach out anytime!"
Xiang Chisholm
February 11, 2025
5
out of
5
rating by Xiang Chisholm
"Love this group! When I call, I always get absolutely great service with helpful associates! At one time I think I was helped by Jake, and immediately thought of the commercial 😊. Grant is most helpful as well and very patient with me. I’m in the process of setting up some life insurance plans for my children. He’s been very informative as well. Thank you all so much for what you do! You all are very much appreciated."
We responded:
"Thank you, Xiang, for your wonderful feedback! I'm glad to hear that our team, including Jake and Grant, has been providing you with the service you deserve. It's great to know that Grant has been informative and patient while assisting you with setting up insurance plans for your children. We truly appreciate your kind words and are here to help with any future needs you may have!"
Rya Hicks
February 6, 2025
5
out of
5
rating by Rya Hicks
"Grant Knight is always helpful, knowledgeable, personable, and reasonable. Before I understood anything about her insurance worked, Grant was very professional, helpful and informative. Now that I understand better, I can say with full confidence that he always strives to help his customers make their best possible decisions for themselves and their families."
We responded:
"Thank you, Rya, for sharing your experience! I'm happy to hear that Grant has been helpful, knowledgeable, and personable throughout your journey with us. It's wonderful to know that he has been able to assist you in making informed decisions for you and your family. If you ever have more questions or need further assistance, please don't hesitate to reach out."
Clarence Solodkin
February 5, 2025
5
out of
5
rating by Clarence Solodkin
"Laura Connick did an amazing job quickly and seamlessly resolving an issue I had! If you contact Mitchell Smiths office, certainly ask for her as your agent/ Sales rep!"
We responded:
"Thank you, Clarence, for sharing your experience! I'm happy to hear that Laura was able to resolve your issue quickly and seamlessly. We appreciate your recommendation and are grateful to have Laura as part of our team. If you need any further assistance, feel free to reach out to our office anytime!"
Mark Z.
February 5, 2025
5
out of
5
rating by Mark Z.
"I worked with Grant@ Mitchell Smith State Farm on a new life insurance policy. Grant was fantastic to work with: he was very clear in explaining my options and didn't try to sell me anything I didn't need. He was able to get me a life insurance policy which meets my needs, at a great price. He kept me up to date on everything through the underwriting process, which was quick and easy. I would absolutely recommend working with Grant."
We responded:
"Mark, thank you for sharing your experience with Grant! I'm happy to hear that he provided clear explanations and found an insurance policy that suits your needs at a great price. It's wonderful that the underwriting process was smooth and efficient. We appreciate your recommendation and are here to assist with any other insurance needs!"
Eliaz Perez
February 4, 2025
5
out of
5
rating by Eliaz Perez
"Tyler was very helpful and responsive throughout the process. He answered all my questions quickly and made the insurance changes I needed without any hassle. Great customer service!"
We responded:
"Thank you, Eliaz, for sharing your experience! I'm happy to know that Tyler was helpful and responsive during your insurance process. It's great to hear that he was able to address your questions and make the necessary changes smoothly."