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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Melissa Ohar

November 22, 2024

5  out of  5
rating by Melissa Ohar
"Laura was excellent. She said that she could save us money and she did just that. Thank you again for your help!"
We responded:
"Melissa, thank you so much for your wonderful review! I'm glad Laura could assist you in saving money. We appreciate your trust in our office. If you need any further assistance, don't hesitate to reach out."
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Tim Gibbons Beat The Heat

November 15, 2024

5  out of  5
rating by Tim Gibbons Beat The Heat
"Cam was very helpful, and professional during our call."
We responded:
"Thank you, Tim, for your wonderful review! I'm glad to hear that Cam was able to assist you professionally and effectively. We appreciate your feedback and look forward to helping you with any future needs. - Mitchell Smith - State Farm Insurance Agent, Cumming, GA"
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Michael Mattern

November 9, 2024

5  out of  5
rating by Michael Mattern
"Marquis worked with me and did a fantastic job of explaining all the different aspects of the coverage I was getting as well as looping me in on the discounts I was qualified for. Great guy and he does what best for the customer."
We responded:
"Michael, thank you for your wonderful review! I'm glad to hear that Marquis did a fantastic job explaining your coverage and informing you about the discounts you qualify for. It's great to know he is doing what's best for our customers. If you have any further questions or need assistance in the future, don't hesitate to reach out. - Mitchell Smith - State Farm Insurance Agent, Cumming, GA"
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Darren Saunders

November 7, 2024

5  out of  5
rating by Darren Saunders
"Absolutely amazing he was very kind and helpful I enjoyed his experience he was the best."
We responded:
"Darren, I'm so glad you had such a positive experience! Your kind words about our service mean a lot. It's wonderful to know you found our assistance helpful and enjoyed the process. If you ever need anything else, we're here for you. - Mitchell Smith - State Farm Insurance Agent, Cumming, GA"
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MIMI GOODMAN

November 2, 2024

5  out of  5
rating by MIMI GOODMAN
"LAURA is the best! I just switched my auto and homeowner’s insurance to State Farm after many years at the same company. Laura was thorough, patient, and explained in detail the specifics. I now feel at ease with my coverage. THANK YOU LAURA!"
We responded:
"Hi Mimi, Laura is indeed fantastic! I'm glad you had such a positive experience switching your auto and homeowner’s insurance to State Farm. It's wonderful to know that Laura's thoroughness and patience helped you feel at ease with your coverage. Thank you for sharing your experience and for choosing us for your insurance needs. If you have any further questions or need assistance, our office is always here to help. - Mitchell Smith - State Farm Insurance Agent, Cumming, GA"
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Benjamin Black

October 28, 2024

5  out of  5
rating by Benjamin Black
"Quick and easy"
We responded:
"Thanks, Benjamin! I'm glad you found our service quick and easy. We always aim to make the process as smooth as possible. If you need anything else, feel free to reach out. - Mitchell Smith - State Farm Insurance Agent, Cumming, GA"
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Nathan Bohannon

October 24, 2024

5  out of  5
rating by Nathan Bohannon
"Mitchell Smith and his team go the extra mile when it comes to providing exceptional customer service. Everyone I've worked with at this branch has been friendly, courteous and professional. As someone who didn't really know much about our coverage options, Mitchell took the time to explain the different products to me and made sure my family is prepared for anything. Like I always say, it's better to have it and not need it than need it and not have it. Can't say enough good things about this agent and our positive experience with his team. So glad we made the "switch to Mitch!""
We responded:
"Nathan, we appreciate your review of our agency. We are so glad that our team was able to assist you in such an exceptional manner. We are here to get you the coverage you deserve and are so happy we could explain all the options available to you. Thank you so much, Nathan! Please call us if you need anything."
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José Socorro

October 22, 2024

5  out of  5
rating by José Socorro
"It was a fantastic experience with Cameron Daube for my new car insurance. He was patience and incredibly quick to respond all my doubts, 100% recommended, he also made me feel comfortable and he was very informative."
We responded:
"Thank you for sharing your experience with Cameron! I'm glad to know he was patient and quick to address all your questions. It's wonderful that he made you feel comfortable and provided informative service. We appreciate your recommendation and look forward to assisting you with any other insurance needs. - Mitchell Smith - State Farm Insurance Agent, Cumming, GA"
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Hunter Sereday

October 16, 2024

5  out of  5
rating by Hunter Sereday
"I had the pleasure of talking to and working with Cameron Daube! He was very knowledgeable about the policies and was very helpful and patient with me during the whole process. He curated a very smooth transition for me moving between insurances. He made me feel very comfortable and that he was actually listening to my needs and concerns. Overall I had very good experience with Mr. Daube and I am very excited to be a new member of State Farm!"
We responded:
"Hunter, thank you for sharing your experience! I'm glad to hear that Cameron was able to assist you so effectively. It's wonderful that he made the transition between insurances smooth and took the time to understand your needs and concerns. We're happy to have you as a new member of State Farm and look forward to continuing to support you. If you have any further questions or need assistance, don't hesitate to reach out. - Mitchell Smith - State Farm Insurance Agent, Cumming, GA"
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Barbara West

October 9, 2024

5  out of  5
rating by Barbara West
"A shout out to Tyler Godwin, who came to my rescue while I was struggling with the Claims App. Professional, courteous and kind. Thank you, Tyler!"
We responded:
"Barbara, thank you for sharing your positive experience! I'm glad Tyler could assist you with your Claims. His professionalism and kindness are truly valued in our team. If you need any further assistance, we're here to help! - Mitchell Smith - State Farm Insurance Agent, Cumming, GA"
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Javed qureshi

September 30, 2024

1  out of  5
rating by Javed qureshi
"Do not go with this agent or this agency. We were quoted a price for insuring a policy in which state farm already knew that the insure driver had a suspended license on Oct 19th 2021. After knowing all the facts and details policy was issued. 15 days after issuing the policy, state farm is cancelling the policy for the same reason that insured had a suspended license. Seems like agents are not experienced and have no idea what they are doing. They want to charge 110$ more on top of 263$ that we were paying for one car."
We responded:
"Javed, thank you for sharing your feedback. I’m genuinely sorry to hear about your experience with our agency. We strive to provide accurate and reliable service, and it’s concerning to learn that we fell short in this instance. Your comments about the policy and the additional charges are important to us, and we want to ensure that such issues are addressed properly. Please reach out to our office so we can discuss this matter further and find a resolution. Your satisfaction is important to us, and we appreciate the opportunity to improve our services. - Mitchell Smith - State Farm Insurance Agent, Cumming, GA"
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Loved

September 26, 2024

5  out of  5
rating by Loved
"Tyler is truly amazing. I’m always happy when dealing with my State Farm team."
We responded:
"Hi, Tyler is indeed a fantastic part of our team, and I'm happy to know you're satisfied with your experiences with us. We appreciate your positive feedback and look forward to continuing to assist you with all your insurance needs! - Mitchell Smith - State Farm Insurance Agent, Cumming, GA"
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Jason Telleria

September 13, 2024

5  out of  5
rating by Jason Telleria
"Cam was the best, very professional to work with and super informative!"
We responded:
"Hi Jason, Cam is a fantastic part of our team, and I'm happy to know you found him professional and informative. Your positive feedback means a lot to us. If you ever need further assistance, don't hesitate to reach out. - Mitchell Smith - State Farm Insurance Agent, Cumming, GA"
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Breanna Fouts

September 12, 2024

5  out of  5
rating by Breanna Fouts
"i spoke to tyler and he was very knowledgeable with all the questions i had! he was very thoughtful and exceeded my expectations with helping me. i would highly recommend him. thank you for all the help!!"
We responded:
"Breanna, thank you for taking the time out of your day to leave us a review! We love hearing about how Grant provided a wonderful insurance experience for you. Our office loves being your good neighbor!"
Profile photo of Jesus Hernandez

Jesus Hernandez

September 2, 2024

5  out of  5
rating by Jesus Hernandez
"When trying to find not only a reliable insurance with life, car, and home insurance. Marquis did an amazing job detailing me all the benefits that I would be provided with the company and even helped me stay within budget while being insured."
We responded:
"Jesus, thank you for your wonderful review! I'm glad Marquis was able to provide detailed information about our life, car, and home insurance options while helping you stay within budget. We appreciate your trust in our services. If you have any further questions or need assistance, feel free to reach out. - Mitchell Smith - State Farm Insurance Agent, Cumming, GA"
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Amir Tufekcic

August 31, 2024

5  out of  5
rating by Amir Tufekcic
"If you are looking for an insurance agent who truly cares and pays attention to every detail, I highly recommend Mitchell Smith. We look forward to working with Mitchell and his staff for years to come. - Edvina and Amir"
We responded:
"Amir, Thank you for your wonderful review! I'm glad to know that you and Edvina appreciate the attention to detail and care we provide. We look forward to continuing our relationship for many years. If you ever need anything, our office is here to help. - Mitchell Smith - State Farm Insurance Agent, Cumming, GA"
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Lisa Combs

August 27, 2024

5  out of  5
rating by Lisa Combs
"They are all fantastic, easy to work with, and super responsive. Thanks Cam!!"
We responded:
"Lisa, thank you for your wonderful review. I'm glad to hear that you found our team fantastic, easy to work with, and responsive. Cam appreciates the shout-out! If you need any further assistance, we're here for you. - Mitchell Smith - State Farm Insurance Agent, Cumming, GA"
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Melissa Palmer

August 25, 2024

5  out of  5
rating by Melissa Palmer
"Mitchell was so helpful in my switch to find insurance that could offer me more on my policy while maximizing my saving opportunities. He was also thorough in explaining the different areas of what my insurance contained and was quick to answer when I had any questions! Thanks again for all your help! With something as important as insurance and as a mom being prepared in an emergency event can be daunting and I definitely feel more at ease"
We responded:
"Melissa, thank you for your kind words. I'm glad I could assist you in finding a policy that maximizes your savings while providing comprehensive coverage. It's great to know that the explanations and prompt responses helped you feel more at ease, especially as a mom. If you have any further questions or need assistance in the future, please don't hesitate to reach out. - Mitchell Smith - State Farm Insurance Agent, Cumming, GA"
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Carol Singh Mathrani

August 24, 2024

5  out of  5
rating by Carol Singh Mathrani
"I got both my renters and auto insurance and Cam helped me for both the insurances . He was very helpful and patient with my questions. He explained all the details well. We are new to the country and Cam was very about this by ensuring we understood all the rules and reasoning the cost. Thanks to Cam we had a seamless experience."
We responded:
"Carol, thank you for your kind review. I'm glad Cam was able to assist you with both your renters and auto insurance needs. It's great to know he was helpful and patient, especially as you are new to the country. We always aim to ensure our clients understand all the details and costs involved. If you have any further questions or need assistance in the future, our office is here to help. - Mitchell Smith - State Farm Insurance Agent, Cumming, GA"
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Riley Watson

August 21, 2024

5  out of  5
rating by Riley Watson
"Accidents can totally be a pain, but I have to say that they 100% took the stress out of a claim I had to file after someone hit my brand new vehicle. When you are involved in an accident, it is already stressful enough, so it is nice to have an insurance company that actually had my back. Thank you, Mitchell Smith State Farm! Also, huge shoutout to Jake for always being available!"
We responded:
"Riley, thank you for your positive feedback. I'm glad we could help make the claims process less stressful for you after your accident. Jake is indeed a valuable part of our team, and I'll be sure to pass along your shoutout to him. If you need any further assistance, don't hesitate to reach out. - Mitchell Smith - State Farm Insurance Agent, Cumming, GA"
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Tony Brown

August 21, 2024

5  out of  5
rating by Tony Brown
"They care about the customer. They have taken care of me. I had a slot accident and they sent me a postcard. The check and see if I was ok. No insurance have ever done that that i've ever had."
We responded:
"Tony, thank you for your kind words and the 5-star review. I'm glad we could support you after your accident and check on your well-being. Your satisfaction is important to us. If you need any further assistance, please don't hesitate to reach out. - Mitchell Smith - State Farm Insurance Agent, Cumming, GA"
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김평래

August 20, 2024

5  out of  5
rating by 김평래
"very kind and easy explanation. Thank you!!"
We responded:
"Thank you for your kind words, 평래. I'm glad you found our explanations easy to understand. We're always here to help with any future needs or questions. - Mitchell Smith - State Farm Insurance Agent, Cumming, GA"
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Jacqueline Greene

August 20, 2024

5  out of  5
rating by Jacqueline Greene
"Marcus was able to help me save a ton of money by switching my policy. Much appreciated."
We responded:
"Jacqueline, thank you for your review. I'm happy Marcus was able to help you save money by switching your policy. Your appreciation means a lot to us. If you have any further questions or need assistance, feel free to reach out. - Mitchell Smith - State Farm Insurance Agent, Cumming, GA"
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Edilberto Diaz

August 20, 2024

5  out of  5
rating by Edilberto Diaz
"Great service"
We responded:
"Thank you, Edilberto, for your review. I'm glad you had a positive experience with our service. If you need any further assistance, feel free to reach out. - Mitchell Smith - State Farm Insurance Agent, Cumming, GA"
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Ava Adams

August 20, 2024

5  out of  5
rating by Ava Adams
"Mitchell was great and helped me (a college student) get my insurance set up for my new apartment! So easy"
We responded:
"Ava, thank you for your kind words. I'm glad we could help you set up your insurance for your new apartment. If you have any questions or need further assistance, feel free to reach out. - Mitchell Smith - State Farm Insurance Agent, Cumming, GA"