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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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jim warner

May 14, 2025

5  out of  5
rating by jim warner
"The Team has always been responsive to our needs. Most recently, Laura’s diligence and in the moment creativity made sure we had no delay and a successful conclusion. Thank you"
We responded:
"Thank you, Jim, for sharing your experience! I'm glad to hear that our team has been responsive to your needs. Laura's diligence and creativity truly make a difference, and I'm grateful for her efforts in ensuring a smooth process for you."
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Anne Antonoff

May 13, 2025

5  out of  5
rating by Anne Antonoff
"I called the agency for information about home insurance. I talked to Laura who was extremely helpful and knowledgeable. It was nice to have someone who was both kind and personable helping me."
We responded:
"Thank you, Anne, for sharing your experience! I'm glad Laura was able to assist you with her helpful and knowledgeable approach. It's wonderful to know that her kindness and personable nature made your call pleasant. If you have any more questions or need further assistance, feel free to reach out to our office anytime!"
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Rueben Battie

May 10, 2025

5  out of  5
rating by Rueben Battie
"Too bad there are no more stars on this link because i would give Laura Connick a 1000 stars. She is the true embodiment of customer satisfaction. She has helped me with any and everything i needed help with when there was no else to talk to. She answers the phone like a person that's dedicated to helping the customers of Mitchell Smith - State Farm Insurance Agent. She is always in a great mood. She has made me want to stay with Mitchell Smith - State Farm Insurance Agent when i was contemplating leaving. She has a warm and beautiful spirit. Thank you Mitchell Smith - State Farm Insurance Agent for employing a person of her caliber and integrity. P.S. She is the Best!!!!!"
We responded:
"Thank you for your wonderful feedback, Rueben! I'm truly happy to hear about your positive experience with Laura. Her dedication and warm spirit are indeed invaluable to our team, and it's great to know she has made such a positive impact on your experience with us. If you ever need further assistance or have any questions, please feel free to reach out. We're here to help!"
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Hal Holbrook

May 9, 2025

5  out of  5
rating by Hal Holbrook
"Laura was extremely helpful with searching for my insurance needs. Her professional attitude and pleasant voice made it a pleasure to talk with her. I would highly recommend Laura at Mitchell Smith State Farm for all of your insurance needs!"
We responded:
"Thank you, Hal, for sharing your experience! I'm glad to hear that Laura was able to assist you with your insurance needs. Her professionalism and pleasant demeanor truly make a difference. We appreciate your recommendation and are here for any future insurance needs you may have!"
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Deanna Castona

May 9, 2025

5  out of  5
rating by Deanna Castona
"Tyler was very thorough as we did our annual review!"
We responded:
"Thank you, Deanna! I'm glad to hear that Tyler provided a thorough experience during your annual review. We appreciate your feedback and are here to assist with any future needs or questions you may have."
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Jennifer Millsap

May 9, 2025

5  out of  5
rating by Jennifer Millsap
"Tyler was so helpful and explained all my options and coverage in lay mans terms and made me feel secure with my choices."
We responded:
"Jennifer, our outstanding customer service is an aspect of our business we pride ourselves on! We are always here to answer any questions you may have. Thanks for choosing Mitchell Smith State Farm Insurance Agency!"
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Janice Roberson

May 7, 2025

5  out of  5
rating by Janice Roberson
"Very pleasant and professional and very helpful. His customer service was outstanding!!!!"
We responded:
"Thank you, Janice, for your wonderful feedback! I'm happy to know that you found the service pleasant, professional, and helpful. It's great to hear that our customer service stood out to you. If you ever have any questions or need further assistance, feel free to reach out."
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Preferred Carpet Cleaning

May 7, 2025

5  out of  5
rating by Preferred Carpet Cleaning
"Tiffany answered all questions and worked with me for lowest insurance rates. She's the best!"
We responded:
"I’m happy to hear that Tiffany was able to support you with your questions and find great insurance rates! Her dedication to helping our customers is truly appreciated. If you have any more questions, feel free to reach out to our office. Thank you for your feedback!"
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rob collins

May 6, 2025

5  out of  5
rating by rob collins
"Lori has been great to work with. She is very knowlegable. She is quick to help you understand the amounts you need per vehicle and goes through great detail to make sure you are comfortable with your policy coverage. I would highly recommend her to everyone. Great job Lori and thanks for all the hard work."
We responded:
"Thank you, Rob, for sharing your experience! I'm glad to hear that Lori has been so helpful and knowledgeable in assisting you with your policy coverage. If you have any more questions or need further assistance, please reach out!"
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stephanie tinney

May 6, 2025

5  out of  5
rating by stephanie tinney
"Laura is amazing to work with. She went above and beyond to provide excellent service. I felt that all of my expectations were exceeded."
We responded:
"Thank you, Stephanie, for sharing your experience! I'm glad to hear that Laura provided such exceptional service and exceeded your expectations. We truly appreciate your feedback and are here to assist with any future needs or questions you may have."
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Will Neasham

May 5, 2025

5  out of  5
rating by Will Neasham
"Working with Laura made shopping for insurance super easy, I would highly recommend her!"
We responded:
"Thank you, Will, for sharing your experience! I'm happy to hear that Laura made your insurance shopping easy. Your recommendation means a lot to us. If you have any more questions or need assistance in the future, feel free to reach out!"
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Jessica Hall

May 5, 2025

5  out of  5
rating by Jessica Hall
"Laura Connick was super helpful when shopping for insurance. She was knowledgeable and really cared about helping to get the best coverage. I definitely recommend her for your insurance needs!!"
We responded:
"Thank you, Jessica, for sharing your experience! I'm delighted to hear that Laura was able to assist you effectively and provide the best coverage. Your recommendation means a lot to us!"
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Rob Edouard

May 3, 2025

5  out of  5
rating by Rob Edouard
"Chris was great to work with and took care of all my insurance needs."
We responded:
"Thank you, Rob! I'm happy to hear that Chris was able to assist you with all your insurance needs. We're grateful to have him on our team. If you have any more questions or need further assistance, feel free to reach out anytime."
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Sonia Meyer

May 2, 2025

5  out of  5
rating by Sonia Meyer
"Mariel is a very cordial person willing to give her time for me to be comfortable with my new experience with car insurance."
We responded:
"Thank you, Sonia, for sharing your experience! I'm happy to hear that Mariel made your transition to insurance a comfortable one. Her dedication to ensuring you feel at ease is truly appreciated. If you have any more questions or need assistance in the future, don't hesitate to reach out!"
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Dawn Davis

May 1, 2025

5  out of  5
rating by Dawn Davis
"Lauren listened to my very complicated situation and handled me withi enthusiasm . She resolved the matter quickly and efficiently , I cannot say enough good things about Lauren . iIf only all representatives at all companies were like her my life would be so much easier Five stars and beyond for Lauren !!!!"
We responded:
"Thank you, Dawn, for sharing your experience! I'm glad to hear that Lauren was able to assist you with such enthusiasm and efficiency. It's wonderful to know she made a positive impact on your situation. If you ever need further assistance, please don't hesitate to reach out."
Profile photo of Kirthiga Nandakumar

Kirthiga Nandakumar

April 29, 2025

5  out of  5
rating by Kirthiga Nandakumar
"It was a wonderful experience working with Mitchell . He was easy to work with and did everything he could to get me the best rate for home and auto . I would highly recommend him to anyone who is looking for home and auto insurance."
We responded:
"Thank you, Kirthiga, for your kind words! I'm happy to hear that you had a wonderful experience and that I could assist in finding the greatest rates for your insurance policies. Your recommendation means a lot. If you have need further assistance, feel free to reach out anytime!"
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michele harper

April 28, 2025

5  out of  5
rating by michele harper
"I highly recommend Mitchell Smith (State Farm) The process today was faster than a squirrel in taffic... Mitchell has a great team Chris Phillips worked around my conference calls and made today seamless. I feel like my car is now wrapped in bubble wrap and good karma. Thanks guys,"
We responded:
"Thank you, Michele! I'm happy to know that you found the process quick and seamless. Chris and the team always strive to accommodate our customers' schedules, and it's great to see that reflected in your experience. If you need anything else or have further questions, feel free to reach out. We're here to help!"
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Crystal Harbin

April 28, 2025

5  out of  5
rating by Crystal Harbin
"Laura is AMAZING! She always goes above and beyond for myself and family. She does everything to help you. I would choose her over and over again."
We responded:
"Thanks, Crystal, for the 5-star rating! We're so happy you had a great experience with us. If you ever need anything else, feel free to reach out! - Mitchell Smith - State Farm Insurance Agent, Cumming, GA"
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Vanessa Barbosa

April 26, 2025

5  out of  5
rating by Vanessa Barbosa
"Mitchell was really helpful and diligent. Great service"
We responded:
"Thank you, Vanessa! I'm glad to know you appreciated the service. If you ever have more questions or need assistance, feel free to reach out."
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L and R Auto Sales

April 24, 2025

5  out of  5
rating by L and R Auto Sales
"He is very nice and helpful. Helped us reduce our rate. I highly recommend for auto insurance."
We responded:
"Thank you, L and R Auto Sales, for your kind words! I'm glad I could assist in reducing your rate and provide helpful service. Your recommendation means a lot to us!"
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K. B.

April 24, 2025

5  out of  5
rating by K. B.
"Very good! Excellent service. Friendly, knowledgeable, and always answer my questions. I highly recommend them to anyone looking for an insurance."
We responded:
"Thank you for your wonderful feedback! I'm happy to know that you find our service friendly and knowledgeable. It's great to hear that we could answer your questions effectively."
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Lona Holbrook

April 23, 2025

5  out of  5
rating by Lona Holbrook
"Laura was extremely helpful in finding the best policies for my situation. She was very knowledgeable but when she didn’t know the answer to my question she didn’t hesitate to ask another agent for help. She was very kind and sincere. She wasn’t a pushy salesman. I would highly recommend Laura for all your insurance needs."
We responded:
"Hey Lona, thanks a bunch for your awesome review! I'm so glad Laura could help you find the best policies for your situation. Her knowledge and willingness to seek help when needed really shine through. It's great to know you felt she was kind and sincere without being pushy. We truly appreciate your recommendation! If you ever need anything else, we're here for you! - Mitchell Smith - State Farm Insurance Agent, Cumming, GA"
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Carson Sheckter

April 23, 2025

5  out of  5
rating by Carson Sheckter
"Laura Connick is the best!!"
We responded:
"Thank you, Carson! I'm glad to hear that Laura made such a positive impact. We're grateful to have her on our team. If you have any questions or need assistance in the future, feel free to reach out!"
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Ryan Sheckter

April 23, 2025

5  out of  5
rating by Ryan Sheckter
"Laura Connick is so kind and patient. Customer service is amazing!"
We responded:
"Thank you, Ryan, for your wonderful feedback! I'm delighted to hear that Laura's kindness and patience made such a positive impact. Our team is committed to providing amazing customer service, and your words mean a lot to us. If you have any questions or need assistance in the future, feel free to reach out!"
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Jacob Sheckter

April 23, 2025

5  out of  5
rating by Jacob Sheckter
"Laura was great and answered all of my renters insurance questions"
We responded:
"Thank you, Jacob, for sharing your experience! I'm glad Laura could assist you with your questions. Our team is always here to help with any other inquiries you might have. Feel free to reach out anytime!"