State Farm® Insurance Agent Mitchell Smith
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Frederick Arnold Sr
September 19, 2025
5
out of
5
rating by Frederick Arnold Sr
"Outstanding Customer Service from Mirell!"
We responded:
"Frederick, thank you so much for the positive rating! We enjoy working with you and greatly appreciate your business."
Skeater Painter
September 18, 2025
5
out of
5
rating by Skeater Painter
"Straight talk did not waste my time. Kind honest and fair."
We responded:
"Thank you! I'm happy to know that you appreciated the straightforward and honest service. Our office is committed to providing fair and efficient assistance to all our customers. Let us know if there's anything else we can do for you!"
Jaye Williams
September 18, 2025
5
out of
5
rating by Jaye Williams
"Marquis provided outstanding service! Not only did he give me a much more affordable quote, but he also took the time to clearly explain everything I was agreeing to. He was incredibly helpful, friendly, and professional throughout the process. Who needs Jake when you have Marquis?! 😊"
We responded:
"Thank you, Jaye! I'm happy to hear that Marquis delivered such exceptional service and helped you with an affordable quote. It's great to know he made the process clear and enjoyable for you. If you have any more questions or need assistance in the future, feel free to reach out!"
Esmeralda Herrera
September 16, 2025
5
out of
5
rating by Esmeralda Herrera
"Laura helps me with all of my insurance needs, and I couldn’t ask for a better agent. She’s always professional, friendly, and incredibly knowledgeable. No matter how many questions I have, she takes the time to explain everything clearly and never makes me feel rushed. If she doesn’t have an immediate answer, she always follows up quickly with accurate information. What I really appreciate is how dependable and responsive she is — whether it's updating a policy, answering a billing question, or just giving advice, I know I can count on her. It’s such a relief having someone I trust handling something as important as insurance. Highly recommend Laura if you're looking for someone who truly cares about her clients and goes the extra mile!"
We responded:
"Thank you, Esmeralda, for your wonderful feedback! I'm delighted to hear about your positive experience with Laura. Her dedication to providing clear and thorough assistance is something we truly value. It's great to know you feel supported and confident with your insurance needs. If there's anything else we can do for you, just let us know!"
Maddie Stuart
September 16, 2025
5
out of
5
rating by Maddie Stuart
"Marquis was so helpful through the entire process and answered all of my questions! Got me a lower rate and kept everything I wanted!"
We responded:
"Thank you, Maddie! I'm happy to hear that Marquis was able to assist you effectively and secure a lower rate while meeting your needs. We appreciate your feedback and are here if you need anything else!"
Ronda Youngblood
September 16, 2025
5
out of
5
rating by Ronda Youngblood
"Thanks to Laura for giving such sound advice on insurance needs for the students and parents in our College Prep Program who are moving in to their dorms."
We responded:
"Ronda, thank you for your wonderful feedback! I'm happy to hear that Laura provided valuable advice for your College Prep Program. We appreciate your trust in us and are here to assist with any future insurance needs. Let us know if there's anything else we can do for you!"
Ali Pham
September 16, 2025
5
out of
5
rating by Ali Pham
"Laura is a god send! She saved us $100/month! We didn’t know how easy it would be getting a quote and switching over to State Farm! Thank you so much!"
We responded:
"Ali, thank you for your wonderful feedback! I'm happy to hear that Laura was able to assist you in saving money and making the switch to State Farm so seamless. We’re always here to help with any of your insurance needs. Let us know if there's anything else we can do for you!"
Amber Moran
September 15, 2025
5
out of
5
rating by Amber Moran
"I highly recommend Laura Connick! She is knowledgeable about all things insurance and very personable! If you need insurance, and we all do, call Laura Connick."
We responded:
"Amber, thank you for your fantastic recommendation! I'm glad to hear that Laura's expertise and personable approach made such a positive impact. We appreciate your support and are here for any insurance needs you may have. Let us know if there's anything else we can assist you with!"
Haynes Morrison
September 13, 2025
5
out of
5
rating by Haynes Morrison
"Great and attentive team at Mitchell Smith. Mark was knowledgeable and patient. He ensured i understood and made great recommendations that fit my families needs. Made our whole day much easier! Thanks so much Mark!"
We responded:
"Thank you, Haynes! I'm happy to hear that Mark was able to assist you with such care and expertise. Our team is dedicated to making the process as smooth as possible for you and your family. If you have any more questions or need further assistance, feel free to reach out anytime!"
Ron
September 12, 2025
5
out of
5
rating by Ron
"I just was online and asked for a price quote for auto Insurance and Deanne responded and came back with a really great quote she was able to add renter's Insurance to my auto and both together was still a little bit less than what I was paying for the just auto she was so helpful and friendly the whole time I definitely Recommend her if are looking for Insurance"
We responded:
"Thank you, Ron! I'm happy to hear that Deanne was able to assist you with a great quote and combine your insurance effectively. Your recommendation means a lot to us. If you have any more questions or need further assistance, feel free to reach out anytime!"
Main
September 12, 2025
5
out of
5
rating by Main
"Laura is awesome! Thanks for explaining why having coverage for my computer as a college student is so important!"
We responded:
"Thank you, Main! I'm happy to hear that Laura was able to provide valuable insights about your coverage needs. It's great to know you found the explanation helpful. If you have any more questions or need further assistance, feel free to reach out anytime!"
Christina Connor
September 11, 2025
5
out of
5
rating by Christina Connor
"I called Laura at the very end of the day and she had no issue staying late to help me get me issues resolved! Hats off to Laura! Thanks for the help!"
We responded:
"Christina, thank you for your wonderful feedback! I'm delighted to hear that Laura was able to assist you, even at the end of the day. We appreciate your acknowledgment of her dedication. If you ever need anything else, feel free to reach out!"
L Jones
September 10, 2025
5
out of
5
rating by L Jones
"Stacey was professional, friendly, and very helpful. Special customer service."
We responded:
"Thank you! I'm happy to hear that Stacey provided you with such exceptional service. Our team is dedicated to offering professional and friendly assistance. If you need anything else, feel free to reach out!"
dave free
September 10, 2025
5
out of
5
rating by dave free
"marquis was amazing and helped me so fast genuinely one of the best customer service experiences i’ve ever gotten."
We responded:
"Thank you, Dave! I'm happy to hear that Marquis provided you with such a great experience. Our team is dedicated to delivering excellent service, and it's wonderful to know Marquis made a positive impact. If you need anything else, feel free to reach out!"
Arun Kumar Dwarakaanathan
September 9, 2025
5
out of
5
rating by Arun Kumar Dwarakaanathan
"Great team to work with! I had the pleasure of working with Mariel Ramirez, and she went above and beyond to help lower my premium as much as possible. I truly appreciated her dedication and the extra suggestions she offered to reduce it even further. Highly recommend!"
We responded:
"Thank you for your wonderful feedback, Arun! I'm delighted to hear that Mariel provided such dedicated service and helped you with your premium. Your recommendation means a lot to us. If you ever need anything else, feel free to reach out!"
Jackie Bradford
September 6, 2025
5
out of
5
rating by Jackie Bradford
"We have worked with this group for many years, but I just had my first experience working with Laura. She was amazing! She was so knowledgeable, professional, and thorough. She took the time to explain every option to me and allowed time for me to ask questions, never making me feel silly for needing clarification or additional information. I was very impressed by how quickly Laura completed our request, while making sure to give us the best experience/options possible for our needs. Thank you, Laura!!!"
We responded:
"Thank you, Jackie! I'm delighted to hear about your positive experience with Laura. Her dedication to providing thorough and professional service is something we truly value. It's wonderful to know she made you feel comfortable and informed throughout the process. If you have any more questions or need further assistance, feel free to reach out. Thanks for your continued trust in us!"
Valeria Hernandez
September 5, 2025
5
out of
5
rating by Valeria Hernandez
"I’ve had a great experience with state farm and I’d like to recognize mariel. Mariel was able to help me understand what insurance best suited me and explained my options. Each question she answered intentionally and clearly while also making sure that I got the coverage that fit my needs and budget. I’m thankful for how professional and patient she was throughout the entire process. Through her I feel confident and in good hands. I highly recommend state farm and especially Mariel."
We responded:
"Thank you, Valeria! I'm happy to hear about your positive experience with our office and Mariel's exceptional service. It's wonderful to know she helped you find the right coverage and made the process clear and comfortable for you. Your recommendation means a lot to us. If you have any more questions or need assistance in the future, feel free to reach out!"
Mal
September 5, 2025
5
out of
5
rating by Mal
"Deanne had my motorcycle insured in minutes."
We responded:
"Thank you, Mal! I'm happy to hear that Deanne was able to assist you so efficiently with your motorcycle insurance. Our team is dedicated to providing quick and reliable service. If you have any more questions or need further assistance, feel free to reach out!"
Norman Foster
September 4, 2025
5
out of
5
rating by Norman Foster
"The experience was great she was very patient with me and helped me through the hold process I am happy with the policy I have thanks"
We responded:
"Thank you, Norman! I'm glad to hear that you had a great experience and are satisfied with your policy. Our team is dedicated to providing patient and helpful service. If you have any more questions or need assistance, feel free to reach out anytime. Thanks for choosing us!"
Abby Wallace
September 3, 2025
5
out of
5
rating by Abby Wallace
"We called in about our policies and Mariel was very helpful. She answered all questions and sounded joyful while doing so!"
We responded:
"Thank you, Abby! I'm happy to hear that Mariel was able to assist you! Our team is dedicated to providing helpful and friendly service. If you have any more questions or need further assistance, feel free to reach out!"
Darrell Abbott
September 3, 2025
5
out of
5
rating by Darrell Abbott
"I just wanted to say thank you to Laura for taking the time to answer all my insurance questions. She was patient, knowledgeable, and made everything easy to understand. I really appreciate her help and support!"
We responded:
"Cliff, thank you for sharing your experience! I'm happy to hear that Laura provided such excellent service with your insurance. Her professionalism and friendly demeanor are truly valued in our office. If you ever need anything else, feel free to reach out!"
Donny Hampton
September 2, 2025
5
out of
5
rating by Donny Hampton
"Deanna was very knowledgeable concerning my insurance policy and fast at getting my the coverage I needed,"
We responded:
"Thank you, Donny! I'm happy to hear that Deanna was able to assist you with your insurance needs efficiently. Our team is committed to providing knowledgeable and prompt service. If there's anything else we can do for you, just let us know!"
jesenia piña
August 29, 2025
5
out of
5
rating by jesenia piña
"This Organization is the best! A service rep by the name of Mariel assisted me with my needs and was super helpful! i feel she went above and beyond for me even though i didn't quite understand in the beginning. Thank You Mariel!!😃"
We responded:
"Thank you, Jesenia, for your wonderful feedback! I'm delighted to hear that Mariel was able to assist you so effectively and provide the support you needed. Our team is committed to offering exceptional service, and it's great to know Mariel went above and beyond for you. If you have any more questions or need further assistance, feel free to reach out anytime!"
Gwen Spencer
August 28, 2025
5
out of
5
rating by Gwen Spencer
"Lori was great!!! She was very helpful.Upon telling her I'm disabled on a limit income. She was kind n caring she helped me understand my policy deductions n monthly cost. Which might I add, saved me a lot of money. I really like her she's very professional while showing lots of concern n consideration to my situation. She's someone I hope to talk to if I need any assistance with my policy. Oh don't let me forget she went thru all the policy offers carefully to make sure I got the right fit for my needs n the best savings. My time with her was Awesome!!!! Great job Lori keep being you the world needs a million of you Have a great week, Gwen"
We responded:
"Thank you so much, Gwen! I'm really happy to hear about your positive experience with Lori. It's wonderful that she was able to assist you with your policy and provide the support you needed. I'll be sure to share your kind words with her. If you ever have more questions or need further assistance, don't hesitate to reach out. Have a fantastic week!"
Derek Sutton
August 27, 2025
5
out of
5
rating by Derek Sutton
"Lori is absolutely amazing!! The best customer service anyone could ask for. She is a diamond in the ruff and you guys are lucky to have her...if you go in ask for Lori!!!!!"
We responded:
"Thank you, Derek! I'm so happy to hear about your experience with Lori. She truly is a valuable part of our team, and we're grateful to have her. If there's anything else we can assist you with, feel free to reach out!"